Policies & Procedures

Our full policy framework, maintained in accordance with OTHM requirements.

As an OTHM candidate centre, ACLAS Global International Education Group maintains a comprehensive suite of policies covering all aspects of our operations from assessment and quality assurance through to learner welfare and data protection.

Assessment PolicyHow we design, conduct, and quality-assure assessments→ Appeals PolicyLearner rights to challenge academic decisions→ Complaints PolicyHow to raise and resolve non-academic concerns→ Health & Safety PolicyCommitment to a safe learning environment→ Safeguarding PolicyProtecting young people and vulnerable adults→ Malpractice & Plagiarism PolicyAcademic integrity and consequences→ Conflicts of Interest PolicyManaging personal and professional conflicts→ Diversity & Equality PolicyCommitment to equal opportunity→ Refund PolicyCircumstances and process for fee refunds→ Reasonable Adjustment PolicySupporting learners with additional needs→ CPD PolicyContinuing professional development for staff→ Data Protection & GDPR PolicyHow we handle personal data→ IQA PolicyInternal quality assurance of assessment→ Quality Assurance PolicyOverarching quality framework→ Document Storage & Retention PolicyHow we store and dispose of records→ Blended & Distance Learning PolicyOnline and blended delivery standards→ RPL PolicyRecognition of prior learning→

Full copies of all policies are available to enrolled learners on our Moodle platform. Prospective learners and members of the public may request copies by contacting [email protected].